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Claw Machine
Sport Arcade Machine
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Indoor Playground
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Arcade Business
Are you a manufacturer or a trading company?
We are a professional arcade machine manufacturer with over 13 years of experience and a 25,000㎡ factory.
Can I visit your factory or have a video inspection?
Yes, we welcome onsite visits and offer real-time video factory inspections.
Do you have certifications?
We can provide CE, RoHS, ISO and other required certificates.
How can I contact EPARK staff?
Please contact
[email protected]
or click here
Do your arcade machines support customization?
Yes. We can customize LOGO, color, cabinet design, lighting, software content, and payment system (coin/card/QR).
Can you adjust voltage and plug type?
Yes, we offer 110V/220V and all regional plug standards.
Can the machines be linked for multiplayer?
Yes. Racing, shooting, basketball, and other machines can support 2–8 players link play.
Can I adjust game difficulty or settings?
Yes. You can change score settings, time limits, difficulty level, sound, and other parameters in the backend.
Are the machines easy to install?
Most machines are ready to play out of the box. Large machines include installation videos, manuals, and remote support.
Is maintenance difficult?
No. We provide troubleshooting guides, video technical support, and full spare parts supply.
What payment systems are supported?
Coin acceptor, card swipe system, QR code payment (optional) — all customizable.
Can gameplay be modified or upgraded?
Some machines allow software updates or additional game content.
How do you ship the machines?
Mainly by sea for bulk orders; air shipping and railway shipping are also available. DDU / DAP / DDP can be arranged.
How do you pack the machines?
We use export-grade packaging: thick foam + stretch wrap + wooden frame for maximum protection.
Do you provide all export documents?
Yes. Invoice, packing list, bill of lading, CO, and certificates required by your country.
What is your warranty period?
Most machines include 2-year warranty and lifetime technical support.
Do you offer spare parts?
Yes. We provide a free spare parts kit with each order and long-term parts supply.
How do you handle technical issues?
We offer online support, video troubleshooting, and can dispatch engineers if needed (extra charge).
What is your MOQ?
Most machines have no MOQ — 1 unit is acceptable, and mixed orders are welcome.
What is your production time?
Standard models: 7–15 days
Customized models: 15–30 days
What payment methods do you accept?
T/T, bank transfer, L/C, PayPal (small orders), and Trade Assurance.
What is your order process?
Requirement confirmation → Quotation → Deposit → Production → Testing → Balance → Shipping → After-sales service.
Is an arcade a good business to start?
Yes. Arcades are profitable, with strong foot traffic and stable recurring revenue in malls, FECs, and bar arcades.
How profitable is an arcade business?
Most operators see ROI in 6–18 months, with profit margins of 30%–60% depending on machine mix and location.
How much space do I need for an arcade?
Small arcades start from 100–150 m², while standard centers typically need 200–500 m².
What should I consider when designing an arcade layout?
Focus on customer flow, zoning, electrical layout, spacing, lighting, and redemption area placement.
What machines are best for an arcade?
Popular picks include basketball, boxing, air hockey, shooting games, racing machines, retro cabinets, and VR games.
What services does EPARK offer for a 200 m² arcade?
EPARK provides layout design, game selection, manufacturing, shipping, installation guidance, and after-sales support.
Does EPARK give revenue planning advice?
Yes. We provide revenue projection, machine mix strategy, and pricing suggestions tailored to your arcade.
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