EPARK transformed an empty warehouse in Venezuela into a full Family Entertainment Center, delivering racing games, claw machines, kiddie rides, and full setup support.
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In 2025, a Venezuelan investor reached out to EPARK with a clear goal:
Turn an empty warehouse into a vibrant Family Entertainment Center that could attract families, teens, and local community groups.
The customer required:
Durable arcade machines suitable for high foot traffic
A supplier able to manage full export procedures
Guidance on venue planning and machine arrangement
A reliable partner to support long-term operations
EPARK responded with a customized FEC solution tailored to the venue’s size, budget, and business model.
The project began with a full container shipment from EPARK’s factory. Each arcade machine was:
Fully tested before loading
Secured with wooden frames
Protected with multilayer packaging film
Placed in strategic order for smooth unloading
Upon arrival in Venezuela, EPARK coordinated with the customer’s receiving team. The photo shows the moment machines were carefully unloaded using forklifts inside the new facility.
Workers, guided by EPARK’s remote service team, followed a step-by-step process to ensure every machine was handled safely.
Because the venue targets families and mixed-age guests, EPARK designed a balanced machine lineup including:
Racing Game Machines – High-adrenaline attractions for teens and young adults
Shooting Game Machines – Strong ticket earners with wide age appeal
Basketball Machines – Competitive, repeat-play machines
Air Hockey Tables – Classic two-player games that drive interaction
Claw Machines – A must-have for any FEC, easy to operate and great for ROI
Ticket Redemption Games – Boosts replay value and customer retention
Kiddie Rides – For younger kids and family visitors
Mini Kids Game Machines – Compact, colorful, and designed for small children
The combination ensures consistent traffic and high revenue across different customer segments.
Because all machines arrived pre-tested, installation was simple. The customer followed EPARK’s layout plan and had the majority of the games powered up within days.
The machine selection focused on:
Low maintenance requirements
High replay value
Cost-effective operation
This helps the investor control expenses while maximizing income.
EPARK provided remote technical guidance, helping the customer’s team:
Understand machine operation and settings
Learn basic troubleshooting
Prepare the location for opening day
Even before opening, the new FEC generated attention in the community because:
Large entertainment centers are still limited in the area
The new machines and colorful setup created a modern experience compared to traditional venues
The investor praised EPARK for:
Safe and efficient packaging
Professional long-distance support
High-quality machines
Reliable shipping and delivery coordination
They have already started planning an expansion for the second phase.
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